Terms & Conditions

Introduction

Welcome to MustGo. By accessing and using our website, you agree to comply with and be bound by the following terms and conditions. Please review them carefully before using our services. If you do not agree with these terms, please do not use our website.

Booking and Reservations

Eligibility: You must be at least 18 years old to make a booking on our website. By making a booking, you represent and warrant that you have the legal right and capacity to enter into these terms.

Payment: All bookings must be paid in full at the time of reservation unless otherwise stated.

Confirmation: A booking is confirmed when you receive a confirmation email from us. Please review the details carefully and contact us immediately if there are any discrepancies. We are not responsible for errors in your booking if we are not informed promptly.

Cancellation and Changes: Cancellation and modification policies vary depending on the service and provider. Please refer to the specific terms outlined during the booking process. We may charge cancellation or modification fees as applicable. Refunds, if applicable, will be processed according to the terms of the specific service provider.

Travel Documents

Passport and Visa: It is your responsibility to ensure that you have valid travel documents, including passports and visas, where applicable. Failure to obtain the necessary travel documents may result in denied boarding or entry to your destination.

Health Requirements: You are responsible for meeting all health requirements and obtaining necessary vaccinations before travel. We recommend consulting with your healthcare provider well in advance of your trip.

Liability

Service Providers: We act as an agent for third-party suppliers, such as airlines, hotels, and tour operators. We do not own, manage, control, or operate any of these suppliers. Therefore, we are not responsible for the acts or omissions of these providers, including delays, cancellations, overbookings, strikes, force majeure events, or any other circumstances beyond our control.

Travel Risks: Travel involves risks, including personal injury, property damage, and delays. By making a booking, you acknowledge and accept these risks. MustGo shall not be liable for any loss, damage, injury, or inconvenience arising from your travel plans.

Website Use

Content: The content on our website is for general information purposes only. While we strive to keep it accurate and up-to-date, we do not guarantee its completeness, reliability, or suitability for any purpose. Use of the website and its content is at your own risk.

Prohibited Activities: You agree not to engage in activities that harm our website, interfere with its operation, or disrupt other users’ access and enjoyment of our services. Prohibited activities include, but are not limited to, unauthorized access to our systems, data mining, use of viruses or other harmful software, and any illegal activities.

Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

Changes to Terms

We reserve the right to update or modify these terms at any time without prior notice. Your continued use of our website constitutes acceptance of the revised terms. We encourage you to review these terms periodically.

Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Malta. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Malta.

Contact Us

If you have any questions about these Terms and Conditions, please contact us at info@mustgo.mt.